Privacy Policy

1. Introduction & Commitment

Welcome to Cabs From Mysore (“we”, “our”, “us”). We are a dedicated, Mysore-based taxi and private fleet operator located on Chamundi Hill Road, Mysuru, Karnataka.

We respect your privacy and are committed to protecting the personal information you share with us when requesting cab fare quotes, booking local or outstation journeys, airport transfers, and touring packages through our website (cabsfrommysore.com), WhatsApp, telephone, or in-person interactions.

2. Information We Collect

To provide accurate fare estimations, confirm bookings, and coordinate vehicle dispatch seamlessly, we collect the following types of information:

• Contact Information: Full name, telephone/mobile number, email address (if provided), and WhatsApp handle.
• Trip & Travel Details: Pickup address or landmark in Mysore/Bangalore, destination, preferred date and time of departure, return travel schedule, and intended sightseeing itinerary.
• Passenger & Luggage Data: Number of adult and child passengers, special accessibility needs, and approximate luggage volume (to assign the appropriately sized vehicle).
• Flight Details (Airport Transfers): Flight number, estimated arrival/departure times at Kempegowda International Airport (BLR) or Mysore Airport (MYQ) to track flight statuses and adjust pickup timings.
• Technical & Log Data: Basic website telemetry including browser type, operating system, approximate geographical location, and referral source via privacy-preserving aggregate metrics.

3. How We Use Your Information

The information collected is used solely for legitimate business operations and passenger convenience:

• Generating transparent, written fare quotes without hidden surprises.
• Assigning vetted, commercial-badge drivers and allocating the requested vehicle class (AC Sedan, SUV/Ertiga, Innova, Crysta, Tempo Traveller, or Urbania).
• Sending booking confirmations, driver contact details, vehicle registration numbers, and live trip status updates directly via SMS or WhatsApp.
• Assisting with customer support, lost and found inquiries, and itinerary modifications.
• Complying with statutory transport regulations, Karnataka State commercial transport permits, and road safety laws.

4. WhatsApp & Phone Communications

When you contact us via our official WhatsApp number (+91 99021 51387) or submit our instant booking form, you consent to receive direct travel-related communications from our dispatch desk.

We do not send automated spam, bulk advertising broadcasts, or unrelated promotional messages. All communications remain strictly focused on your travel arrangements.

5. Data Protection & Security

We implement robust physical, technical, and managerial security procedures to safeguard your personal data from unauthorized access, accidental alteration, disclosure, or destruction. Access to passenger data is restricted exclusively to authorized operational dispatchers and assigned drivers for the active duration of the trip.

6. Cookies & Web Analytics

Our website uses minimal, strictly essential cookies to optimize page performance, maintain user session preferences (such as vehicle tab selections), and analyze anonymous traffic statistics. We do not deploy invasive third-party tracking or behavioral advertising pixels.

7. Your Data Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate contact details, or ask us to permanently delete your trip logs from our records after your journey has concluded and billing has settled.

8. Contact Our Privacy Desk

If you have any questions, suggestions, or concerns regarding our privacy practices, please reach out to us directly:

• Operator: Cabs From Mysore
• Address: Chamundi Hill Road, Mysuru, Karnataka 570010
• Direct Call & WhatsApp: +91 99021 51387
• Website: https://cabsfrommysore.com